Due to the large volume of parcels, the delivery of orders from Asia may be delayed.
Reimbursement
Cash on delivery service involves the delivery of shipments and the collection of cash (Refund = value of the delivered goods) from the recipient client and its transfer to the bank account of the sending client within 2-3 working days from the delivery of the shipment.
HOW IT WORKS
- Include the amount of the Refund in that field in the AWB when creating a new shipment.
- The courier collects the amount of the Refund from the recipient customer (cash only).
- FAN Courier transfers to the customer’s bank account the full amount of the Refund (without stopping commissions) for a maximum of 2 working days from the moment of delivery of the shipment.
- FAN Courier will bill the customer for the Refund service (fixed rate regardless of the value of the Refund x number of shipments with Refund) at the same time as the invoicing for the delivery services.